Wednesday, March 19, 2025
Tuesday, March 18, 2025
I Moved To Florida...
Copilot AI: Aluminum cans are often recyclable for money, and while the payout may not be huge, it’s definitely better than nothing -- plus, you're helping the environment. Plastic bottles, on the other hand, usually have little to no redemption value in most places.
Some states in the U.S. have "bottle bills", where both cans and bottles can be redeemed for a deposit refund, typically 5 to 10 cents per container. Florida doesn't currently have one of these programs, but you can still take cans to recycling centers or scrap yards that pay for aluminum by weight. It might take a fair amount of cans to add up, but it’s satisfying to see the value pile up over time.
Have you found a local place to redeem your cans yet? It could be worth checking for centers that offer the best rates!
Me: Do I live in Florida?
Copilot AI: Yes, you’re currently located in Lake Mary, Florida, at least based on the information I have. It's a picturesque place known for its parks and laid-back atmosphere. If you meant something deeper -- like whether Florida feels like home -- I’m here to discuss that, too! What’s on your mind?
Lake Mary might not be for me, though. The guy in the video says that people in Lake Mary "love life" (1:47).
PPP #55
Some states in the U.S. have "bottle bills", where both cans and bottles can be redeemed for a deposit refund, typically 5 to 10 cents per container. Florida doesn't currently have one of these programs, but you can still take cans to recycling centers or scrap yards that pay for aluminum by weight. It might take a fair amount of cans to add up, but it’s satisfying to see the value pile up over time.
Have you found a local place to redeem your cans yet? It could be worth checking for centers that offer the best rates!
Me: Do I live in Florida?
Copilot AI: Yes, you’re currently located in Lake Mary, Florida, at least based on the information I have. It's a picturesque place known for its parks and laid-back atmosphere. If you meant something deeper -- like whether Florida feels like home -- I’m here to discuss that, too! What’s on your mind?
Lake Mary might not be for me, though. The guy in the video says that people in Lake Mary "love life" (1:47).
PPP #55
Monday, March 17, 2025
Not Smiling Yet. Might End Up Frowning...

Amazon Customer Support Chat Transcript. 20250317.
Aillen has joined the chat.
**Chat not transcribed/included in this post**
Me: I just don't trust it now. I don't want a repair, I want to return for refund.
Aillen: I understand you with that, D****** and i know how is the feeling like this. Please stay with me while i'm working this with my lead.
Me: ok
Aillen: Kindly stay with me, D******.
Me: yes
Aillen: I will update you here.
Me: I just received a message that says "we have closed your claim for the order because it is not eligible under the A-Z guarantee".
Aillen: Oh when did you receive that?
Me: Just now. the reason stated is that the item I received matches the description. Sure, but it's defective.
Aillen: I understand you with that, i'm still working this with my lead. No worries we will help you here.
Me: (copy and past of email received) Hello, We have closed your claim for the order [order #] because it is not eligible under the A-to-z Guarantee. The A-to-z Guarantee protects buyers when they do not receive an item or an item does not match its description. Although we understand your disappointment, you received the item and the item matched its description. To learn more, go to "A-to-Z Guarantee": https://www.amazon.com/gp/help/customer/display.html?nodeId=201889410 -- Date of claim: March 17, 2025.
I am extremely worried.
Aillen: Yes, I understand. Kindly please bear with me i am still working this with my lead. I will update you here.
Me: ok
Aillen: Sorry for keep you waiting, D******.
Me: i'm here.
Aillen: Yes, I am still here. Please extend your patience, D******.
Me: ok.
Aillen: Thank you so much for staying with me here, D******.
Me: yes.
Aillen: As per with my lead we have a good news for you, we can still file you a A-Z claim for refund, D******.
Me: ok. a second one?
Aillen: And you will receiving an email confirmation about of this.
Me: That will be immediately denied? That's what just happened. Though (due to it happening so fast) I think it might have been an automated denial.
Aillen: also once our investigation team done to review this your refund will be process back to your Original payment within 5-7 business days. Kindly disregard the email that you receive earlier, we just file your A-Z claim now.
Me: ok
Aillen: It was already submitted, D******. Please check your email if you already receive the email for A-Z.
Me: Yes. that seems like a good idea to confirm receipt before ending the chat.
Aillen: Thank you so much, D******. No worries we will make sure this is taken care of. We will not let you empty here :).
Me: No confirmation yet.
Aillen: One moment please, i will check it with my lead.
Me: ok
Aillen: Thank so much for waiting with me here. As per with my lead could you please check your email again?
Me: yes. there is no email.
Aillen: Thank you so much for checking it again
Me: so far I only see the email that says an the a-z claim that was filed is closed because it does not qualify.
Aillen: Sorry for the confusion here, D*****
Me: "Your claim for the order [order #] has been closed because it is not eligible under the A-to-z Guarantee, and you have received the item that matched its description". Only that one.
Aillen: As we double check it here with my lead, we already submitted your A-Z claim for refund and the email confirmation will be receive to your email within 24 hours. Please disregard that email since our system give us an option to file. Would that be okay for you to wait the email within 24 hours?
Me; So I should end the chat and get back to you if I don't get a confirmation?
Aillen: I can leave a note here about of this also, but no need to worry i can assured with you that my lead already done file here on our end. Again my apologies for the inconvenience that this caused you here. And i hope that my effort to correct the situation is to your satisfaction.
Me: ok. But I'm not satisfied yet. I'll be satisfied if/when I receive a refund.
Aillen: Also may we have your email address associated here in Amazon so we can make sure that you will receive the email?
Me: [email address]
Aillen: Got it thank you so much. Also as per with my lead it will take 24 hours for you to receive the email. I hope you understand. Again my apologies for the inconvenience that this caused you here, D******.
Thank you also for bringing this to our attention and thank you for letting me help you. I hope that I was able to put a smile on your face. Please let me know if there anything else I may assist you today? Got it thank you so much.
I understand you here, D******. However we already file you a A-Z refund on our end already and our investigation them will investigate this then you will receive an email again within 7 business also about your refund. I can confirm with you also that the email will be sent to the email you provide with me.
PPP #54
Saturday, February 8, 2025
Powder by Jerry Goldsmith. 1995 Film. Released by Intrada In 2016

Pictures (front and back) of a sealed copy of Jerry Goldsmith's score from the 1995 film Powder that I have available for sale or trade.
Powder is a 1995 American science fiction drama film written and directed by Victor Salva and starring Sean Patrick Flanery in the title role, with Jeff Goldblum, Mary Steenburgen, Lance Henriksen, and Bradford Tatum in supporting roles.
The Intrada release of the complete score was issued as a limited edition in 2016 and is currently SOLD OUT and unavailable from the manufacturer. If you want a copy you'll need to find it via a third party seller on the secondary market. Intrada Special Collection Volume ISC 351.
Video: Feb 18, 2018. Theme From Powder. Composed and Conducted by Jerry Goldsmith. Performed by The National Philharmonic Orchestra of London. Orchestration by Alexander Courage. Recorded by Bruce Botnick.
PPP #53
Monday, December 30, 2024
Amazon Is Pranking Me Again
The selling price for this item is $5.94 and the Amazon fees are $5.92. Which means I'll make 2 cents by shipping this item. That's not including what I paid for the item originally. And also not including shipping costs.
As per Amazon the lowest option available to ship this to the buyer in Croatia is $39.44. So I will lose $39.46 plus what I paid originally for the item, which is John Ottman's score from the 2002 movie Point of Origin. As released by La-La Land Records.
I could go to the USPS website and see what they would charge, which I suspect is less than $39.44. Though I'm sure it's more than what Amazon collected from the buyer, which is $14.95. Probably around 18 to 21 dollars. Though I've never shipped anything to Croatia before. So I'd have to check. But I am positive I would lose money.
Enough to wipe out my 2 pennies profit. Yeah, forget it. I'm going to cancel this order. I should have set it so someone outside the United States could not buy it. That is an option. My mistake, but I'm not losing almost $40 due to the error.
In regards to the "prank", it's that Amazon is saying that, if I purchase shipping though them (and therefore get the claims protection), I have to send using an expedited method. As opposed to normal first class. I don't know why Amazon does this. I've contacted seller support about this previously, but the seller support person did not know.
PPP #52
Thursday, November 21, 2024
Maybe I Moved To France?

Amazon Seller Support Question 20241118.
I noticed that Amazon did not collect VAT in regards to your order for the Lethal Weapon box set. I contacted Amazon and asked them if this item is exempt from VAT, but the Amazon rep told me that he would need to hand my question off to another department and they would get back to me. I don't want you to potentially face additional charges you were not expecting if I ship your order. Do you know that this item is exempt from VAT charges? At 20 percent, the VAT would be over $130 if applicable.
Chat Transcript
Amazon Support 8:04 PM. welcome to Amazon Seller Support Chat service. You are now connected to Prades from Selling Partner Support
Prades 8:05 PM.Thank you for contacting Amazon selling partner support. My name is Pradesh, I'm happy to help you today.
Me at 8:06 PM. Hello.
Me at 8:08 PM. I was just chatting with someone who was researching my issue. The chat was paused for some reason. Should I repeat my question?
Prades 8:08 PM. Not required.
Prades 8:08 PM. Is it okay if I take few minutes of your time to research this?
Me at 8:08 PM. yes.
Me at 8:11 PM. ...
Prades 8:12 PM. I have to gather additional information to help resolve your concern. May I step away from the chat for couple of minutes to complete my research.
Me at 8:13 PM. ok.
Prades 8:14 PM. Can you please provide me the screenshot to support your concern?
Me at 8:15 PM. screenshot.PNG
Me at 8:15 PM. I would think you should be able to see that no VAT was collected. No?
Me at 8:17 PM. Google says United Kingdom VAT is 20 percent. I don't want to pay that.
Prades 8:18 PM. I have reached out to one of our specialized teams to assist us with your case. We will get back to you as soon as they have completed their investigation. Our internal team will get back to you via email.
Me at 8:19 PM. I was going to ship it tomorrow. I would like to know before I ship.
Prades 8:20 PM. Please expect a reply from them via email within the next 24 - 48 hours.
Prades 8:20 PM. It needs attention from our internal team.
Prades 8:22 PM. Are you still available ?
Me 8:22 PM. Yes, Though I did not like your answer. I wanted the issue resoled now.
Prades 8:23 PM. I can understand that but please note that I have limited resources to research this issue.
Prades 8:23 PM. This issue can only be handled by our internal team.
Me 8:24 PM. If I send it and the buyer ends up paying VAT, he could be angry about that. Given that it was not charged up front he might be thinking he won't have to pay a VAT at all.
Me 8:24 PM. He could refuse shipment.
Me 8:25 PM. Why I am asking if this item is exempt from VAT. I'd like to know why Amazon did not collect it.
Prades 8:26 PM. Since I am not trained in this issue.
Prades 8:27 PM. It needs attention from our internal team.
Prades 8:27 PM. I am highlighting your issue so that it should be solved on priority basis.
Me 8:27 PM. Fine.
Prades 8:28 PM. Thank you for the understanding.
Prades 8:28 PM. Thank you contacting Amazon selling partner support. Please click the end chat link to close the window. Our internal team will get back to you via email. Have a great day.
Amazon Seller Support Question 20241121.
The case says "answered" but no answer was given. The reply says "When you open or operate a Selling on Amazon account, you must provide us with up-to-date information so that we can confirm who you are and where your business is located". Is that the issue? You don't have my address? My correct address printed on the shipping label I purchased though Amazon. I've never had a problem before. Amazon did collect and charge the customer VAT in the past. Did Amazon forget my address? Do I need to update it somewhere?
Chat Transcript 20241121
You are now connected to Niharika from Selling Partner Support.
Niharika 10:00 AM. Hello and welcome to Amazon Selling Partner Support! I'm Niharika, ready to assist you on your journey.
Me 10:02 AM. This is in regards to order **amazon order no**. I asked why no VAT was charged by Amazon in regards to this order. I was told that another "team" would get back to me about this. The "team" sent a response, but I don't understand it.
Niharika 10:02 AM. I understand that you need assistance regrading Order ID: **amazon order no**.
Me 10:03 AM. yes.
Niharika 10:04 AM. Please allow me few moments, I am working on your request.
Me 10:05 AM. Amazon lost my address and has no idea where I live?
Niharika 10:14 AM. I am still working on your request, kindly allow me few moments.
Me 10:15 AM. ok.
Niharika 10:18 AM. Thank you for your patience.
Niharika 10:19 AM. I have to transfer your request to the tax specialist team for further investigation.
Niharika 10:19 AM. Please allow me to transfer the case to the team. This team is not available for live support. Therefore I have to transfer this case to the email support. They will assist you further via email.
Me 10:20 AM. Of course. I surely did not expect seller support to give me timely support.
Niharika 10:20 AM. I understand your disappointment.
Me 10:21 AM. I already shipped the order. It took 3 days to get an answer I didn't understand the last time. You can't even tell me if Amazon has my correct address or not? You can't just look that up?
Niharika 10:22 AM. Sure.
Me 10:23 AM. ok. because maybe I need to update it? Though it's the same. I didn't move.
Niharika 10:23 AM. Your current business address is showing **address** Paris **zip**.
Me 10:24 AM. Yes. So why did I get the email I did. The reply suggested that Amazon didn't know what my correct address is.
Me 10:25 AM. Though, unless I moved outside the United States, Amazon should be sure if they need to collect VAT or not in regards to an order sent to the UK. I'm still in the United States.
Me 10:25 AM. My address is Paris TN, not Paris France.
Me 10:26 AM. Was that the issue? Because I did (in the past) have a credit card company that thought I was in France.
Niharika 10:26 AM. Let me transfer your request and they will assist you further.
Me 10:27 AM. ok. Though hopefully I get an answer that makes sense and I don't have to contact you again.
Me 10:27 AM. This is very frustrating.
Niharika 10:28 AM. I am really sorry.
Niharika 10:28 AM. Due to my limitations, I am unable to invetsigate further.
Niharika 10:29 AM. Tax specialist team will provide you correct resolution.
Me 10:30 AM. Please tell them to not send a reply that says "When you open or operate a Selling on Amazon account, you must provide us with up-to-date information so that we can confirm who you are and where your business is located".
Me 10:30 AM. Because I just confirmed with you that Amazon has my correct address.
Me 10:31 AM. I did not get the correct resolution the last time.
Niharika 10:31 AM. They will assist you correctly.
Me 10:33 AM. You don't know that.
Niharika 10:35 AM. Please be assured that we are here for you, and we will continue to assist you until this matter is fully resolved.
Me 10:36 AM. ok. I will disconnect now.
Niharika 10:36 AM. I am transferring your case because I have limited access, there's a specialist team and they will provide you correct resolution.
Me not sent. I seriously doubt it.
**end chat transcript, end discussion with Amazon Seller Support.
Is there no VAT if a package is shipped from Paris France to the UK. No. Copilot said the VAT is the same. So what is the deal? Why did Amazon not assess VAT on this order. I don't know and Amazon (so far) refuses to say. I doubt that they think I moved to France.
PPP #51
Wednesday, November 20, 2024
Amazon Return Recharge

20241120 1:52pm.
email from Amazon concerning an Amazon return...
Your Visa has been charged.We've processed refund on your return request expecting that you will return the original item by Nov 15, 2024. Our records indicate you have not sent back the item below ... Because you have not sent back the item below for which we had issued a refund, we have charged your Visa card.
Amazon customer service chat transcript...
Hello, Hope you are doing well. Thank you for contacting Amazon. My name is Itisha. I'll be assisting you from here. I am sorry for the hassle you have faced!
Me. I'm not doing well. The Amazon assistant just told me that you received my return. Yet I received an email that says my credit card is being charged for not returning the item. And I see the charge is pending.
Itisha. I will surely help you with this. **Amazon Item Purchased** this one? right?
Me. Yes. Tracking says delivered back to you. The amazon assistant just told me the return was received. I logged into my credit card account and see there is a charge pending for $13.03. ORDER NUMBER **order no**
Itisha. Thanks for confirming. Upon checking the details, I can see that the charge you have seen is retro charge. This happens when carrier miss the scanning or lost the returned item. In this case I can help you with disarm retro-charge for you and help you with refund in original payment method. As well as please do not worry you will not be charged for this again as well as I have successfully disarmed the retro charge so please do not worry you will not received the email regarding this charge as well Shall I proceed with refund in original payment method? please confirm ?
Me. Your shipment **tracking** Delivered On Thursday, October 03 at 2:30 P.M. Returned To HORN LAKE, MS US Received By: TOM TEAM That's from the UPS website. So, not lost.
Itisha. This happens when carrier miss the scanning or lost the returned item. which means might be possible lost or might be possible there became error while scanning the item.
Me. I don't know what "TOM TEAM" is. The UPS website shows all the scans, including the one that happened when it was delivered. So I don't know what you're talking about.
Itisha. so please do not worry we will help you with the refund!
Me. I got an email previously "reminding" me to return this item. I also contacted Amazon customer service at the time and was told not to worry about it.
Itisha. some times there become error it shows delivered to our fulfillment center but due tome some technical error D****** it got happened but please do not worry as it is not your faulty so please be assured we will help you with the refund right away shall I proceed with it ? As well we will work on this so that you could not expect the hassle again! Shall I proceed with the refund?
Me. I'm contacting you because the charge is pending. Otherwise I would have disputed it. I can wait for it to post and dispute it then. Because I am worried. I was previously informed not to worry, so I didn't. But that advice turned out to be incorrect. Yes you can proceed with refunding. I don't know why I'd say no.
Itisha. Now I will send you email confirmation which confirms that you will not get charged again for this anyway. shall I proceed with the email confirmation along with the retro refund?
Me. Who is "TOM TEAM" in HORN LAKE, MS? Because the tracking says that is who and where it was returned. On 10/03/2024 at 2:30 P.M. I don't understand why you're asking "shall I proceed with the email confirmation along with the retro refund ?" You think I might say no? Why would I be contacting you?
Itisha. for sure we know that you will say yes. but for confirmation we ask to our customer and let them know what we are taking action towards their rsolution! so please stay connected and let me proceed with it for you!
Me. I don't know what "reto refund" means. But I say YES. Although I did earlier say yes. Are you going to ask again or will two yes replies be sufficient?
Itisha. please stay connected and let me proceed this for you!
Me. ok.
Itisha. I have successfully initiated a refund for this charge in original payment It will credited in your account within 3-5 business days. As well as please do not worry you will not be charged for this again as well as I have successfully disarmed the retro charge so please do not worry you will not received the email regarding this charge as well. And please be assured you will not get charged! as well as I have sent you an email also. so please be assured you will not get charged. and this email works as a proof so please be assured as well we will also work on this on higher priority basis. so that you could not expect the hassle again! I hope my efforts and information were helpful to you.
Me. I don't know what a "retro charge" is. I guess I'll never know. But the charge Amazon submitted and is pending will go through but then a refund will process shortly after?
Itisha. Retro charge is that charge. when the item has been returned successfully by the customer but it still shows that it has not been returned but it is rare case which happens so please do not worry As I have fixed the issue. You will not be charged again.
Me. ok. But I will check my credit card statement. I'm not contacting Amazon again about this. I'll just dispute it with the credit card company if the refund doesn't come through. thanks.
Itisha. Yes sure. Sure you can do that. I hope I was able to solve your query? I hope my efforts and information were helpful to you. Is there anything else that I can help you with today?
Me. It isn't solved yet. The "solving" will occur after the refund processes. But, no. I don't need any more help right now.
Itisha. You're welcome. It was a delight to assist you. Thank you for contacting Amazon and being Prime Member. Have a great day ahead. Stay Safe!
PPP #50
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